1. Connect to the csu-eid WiFi network or plug into an Ethernet port within your room or apartment. Go to https://techsupport.hds.colostate.edu
  2. Log into the portal by either clicking the "Login" link under the "Your Tickets" button or by clicking the "Sign In" button in the top right corner of the portal. You should be prompted to log in if you are on with your ename and password as long as you are connected to the University Housing network.

  3. Once you are signed in, the interface will change slightly and you should now see "Home, Solutions, Tickets, and Service Catalog" as the menu options and you should also see "Popular Services" at the bottom left of the portal.