What is Duo & why do we need it?
Duo is the software solution that CSU has chosen to use for Multi-Factor Authentication (MFA) to add a second layer of protection to your account beyond a password. It adds something you have (Smartphone, desk phone, ) to something you know ( password) to grant you, and only you, access. This extra layer keeps people from logging in as you, even if they know your password.
What to expect
Every Device that syncs Microsoft Office 365 Apps (Outlook, Teams, OneDrive) will be prompted to re-authenticate and use Duo from now on
After you login with your Password, Duo will confirm your identity by requiring you to
Approve Login with Mobile App
Approve Login with Phone Call
Approve Login with Passcode from Mobile App
Configure your Account – Go to https://eid.colostate.edu > Top Menu - "Modify Your " > Drop down - "DUO Self Service" to update DUO settings for your account.
ACNS Link for Information - http://help.mail.colostate.edu/duowitho365.aspx
HDS Tech’s Suggestions!
Use the “Duo Push” to Mobile App for best experience.
Use Outlook Mobile App for best email experience on mobile devices.
Setup desk phone in addition to a Smartphone app ( of a lost/stolen phone)